Equipment Maintenance

We provide comprehensive maintenance services for coffee equipment to ensure optimal performance and longevity. Our services include but are not limited to the following:

1. Scheduled Machine Inspection & Maintenance

We conduct regular on-site technical checks and preventative maintenance for coffee equipment. This proactive approach helps identify potential issues early, reduce breakdown risks, and keep your machines running smoothly.

2. Barista Training & Support

We offer periodic training sessions tailored for store staff. These sessions focus on enhancing baristas’ operational skills, ensuring they can handle equipment efficiently and troubleshoot minor issues during daily use.

3. Cleaning & Maintenance Protocols

Our team executes professional maintenance tasks, including deep cleaning and descaling of coffee equipment. Proper cleaning not only improves beverage quality but also extends the lifespan of critical components like boilers and group heads.

4. Knowledge Courses

We provide specialized training programs covering coffee beverage knowledge and daily cleaning procedures for coffee equipment. These courses help staff build expertise and maintain consistent standards.

5. Parts & Consumables Management

  • Scheduled replacement of wear-and-tear parts to prevent unexpected breakdowns.
  • Regular supply and replacement of consumable items (e.g., filters, gaskets) to ensure uninterrupted operation.
  • Provision of high-quality cleaning products to support effective equipment maintenance.